Welcome to the first part of the eReader Learning Road Map.
By the end of this post you will be able to:
- Identify basics of formats such as ePub, MP3, PDF, HTML
- Explain Digital Rights Management or DRM to customers
- Describe eInk and Backlit devices to customers
Let’s start with some of the basics of eReader Technology. Go to the eReader Glossary and review common terms associated with eReaders and digital content. A good term to start with is eBook formats. You’ll also want to know about these:
- backlit display
- DRM (Digital Rights Management)
Knowing the format tells you what software you’ll need to use that format. Maria demonstrates how you’ll apply this information.
Want some additional information?
Our own Robin Nesbitt filmed this video to answer questions about DRM.
You might find the previous entry from Robin when she spoke with Gerald about CML’s History with Digital Content.
Keith talked to us about eInk and backlit displays in this blog post.
Tammy from the Help Desk provided an eReader Basic Steps document that gives steps so staff can help customers regardless of the device. You might find it helpful to think of this in a sequential process that can be applied to most devices and to focus on the content of the eReader Learning Road Map, not a specific device. Thanks Tammy!
Did you recognize any terms you’ve heard? Did you learn something new? Share it with a co-worker.
Want to know even more? Up next is basic device information to help you know common devices and what is compatible with Overdrive.